§ 1. Short title.

§ 2. Intent and purpose.

§ 3. Definitions.

§ 4. Applicability of this article.

§ 5. Reservation of rights.

§ 6. Franchise required.

§ 7. Characteristics of a franchise.

§ 8. Franchisee subject to other laws, police power.

§ 9. Applications for grant, modification, renewal, and transfer.

§ 10. Grant of a franchise.

§ 11. Franchise fees.

§ 12. Renewal of franchise.

§ 13. Transfer of a franchise.

§ 14. Revocation or termination of franchise.

§ 15. Effective date of a franchise.

§ 16. Standstill provision.

§ 17. Use of public rights-of-ways.

§ 18. Suspension of permits.

§ 19. Construction bond.

§ 20. Minimum facilities and services.

§ 21. Technical standards.

§ 22. Access channels and facilities.

§ 23. Insurance and indemnification.

§ 24. Security fund.

§ 25. Records and reports.

§ 26. Reserved.

§ 27. Compliance with consumer protection standards.

§ 28. Business office.

§ 29. Toll-free telephone number.

§ 30. Installation and service standards.

§ 31. Disconnection and downgrades.

§ 32. Service interruptions.

§ 33. Franchisee identification.

§ 34. Complaint procedures.

§ 35. Communications with customers, bills, and refunds.

§ 36. Alteration of service.

§ 37. Duty of franchisee to maintain adequate staff and equipment.

§ 38. Subscriber privacy.

§ 39. Discrimination prohibited.

§ 40. Continuation of service mandatory.

§ 41. Rates.

§§ 42—44. Reserved.

§ 45. Administration of customer service standards.

§ 46. Enforcement of consumer protection standards.

§ 47. Written applications.

§ 48. Administration and appeals.

§ 49. Performance evaluations.

§ 50. Notices.

§ 51. Force majeure.

§ 52. Enforcement and penalties.

§ 53. Removal of facilities.

§ 54. Municipal cable system ownership and acquisition.